On 6 November 2008, Mike Herdlitzka a 1 1 / 2 hour evening session on "If the customer does not interfere with more" .
stood as an inspiring space attic room at Fanz Josef Kai 27 (of SPIDI) are available and about 15 people came to the invitation. To get straight to the voweg, it was really worth it to come and it to be.
The talk was - as always - excellent, and even Mike's first statement has contributed to Aufemrksamkeitssteigerung in the audience: "The customer think in solutions and not in features and characteristics of products / services "
There were many important issues addressed in the different stages of a customer call and the importance of the human plane stresses -. without a good human level, not a sales success
! liked by one illustrative Anlyse of potential customers 'reactions to me and the completion rate of Mike: "service providers all sell the same: TRUST .
are my priorities' Entrepreneurship " (= search, and find business opportunities ) and " Business Plan " (= implementation planning) and I will still use some of it can apply very well.
0 comments:
Post a Comment